 Contact Management Suite CMG - Simplifies business communications
Aastra CMG is a part of the Aastra Unified Communications providing applications for attendants, activity and availability management, team collaboration, speech and desktop call handling. Aastra CMG is developed from a user perspective and is an advanced, user-friendly contact management system that supports call managers (PBXs) from different vendors.
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 Solidus eCare Multimedia Contact Center - Customer Service at its best
Solidus eCare is a multimedia contact center that gives the customer and agent the opportunity to communicate in the manner of their choice. Aastra Solidus eCare offers enterprises of all sizes IP and mobility-enabled virtual contact centers across multiple sites. This enables dispersed customer service organizations to behave as one single unit. Customers are guaranteed access to the most appropriate agent – wherever they are located and on whichever communications medium they prefer to use.
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