Suria Consultancy Services |
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Traffic Measurement
You can know how well your service staff is handling the business calls. Study the traffic and improve your service response by monitoring the efficiency and effectiveness of trunk lines and performance of individual users. Traffic can be measured periodically or at any intervals you chose. Data will be analyzed by experts and comprehensive reports will be presented to you by our Service Delivery Managers. We provide traffic analysis for PBX trunks, user extensions , operator switchboards, ACD agents and many more.
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System Healthcheck
Preventive is better than cure! Know potential risk before it actually happens. This can save your organization a hefty sum of repair cost and minimize unnecessary business downtime!
We offer periodic and comprehensive system healthcheck for your PBX system. Performed by our team of experts, we provide detailed analysis of your system performance and advice on potential breakdown and malfunctions.
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Inventory Report
ICT in today's business environment is an investment. Keeping track of your asset movement is crucial to minimize cost of ownership. You need technical information for audit purposes, insurance claims or even to prepare reports for expansion plans. Our detailed inventory report can provide info on hardware count, software license and user configuration of your PBX.
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