services

Suria Managed Care

Act before disaster happens not after. We can help you prevent interruptions to business activities and protect  critical business processes from the effects of  major disasters or failures. Suria Managed Care support plan is designed to ensure business continuity and more. You have the options to choose between a comprehensive and a preventative maintenance support plan or a personalized maintenance support plan. Minimize your Total Cost of Ownership (TCO).

Managed-Care

Benefits of Suria Managed Care

  • 24x7x365 (Helpdesk & Standby Support)
  • Tangible Service Level Agreement (SLA)
  • Price Commitment
  • Reduce OPEX
  • No unexpected cost
  • Swap Replacement for minimal downtime
  • State of art knowledge base
  • Future Proof (latest software release)
  • Efficient use of system resource to analyze traffic
  • Genuine Parts
  • Certified and World Class Engineers
  • Subject Matter Experts
  • Service Delivery Manager

Suria Managed Services

Managed Services is a tailor made solution, designed to satisfy your unique business needs, where resources managed by Suria perform activities traditionally handled by the clients staff and resources.

redbookSome of the benefits of managed services:

  • Freedom to focus on development of core business
  • Reduce total cost of ownership
  • Measurable Key Performance Indicators (KPI)
  • Agreed Service Level Agreements (SLA)

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SURIA Maintenance Services

If you're looking for a preventative maintenance support plan to manage your system, then Maintenance Service is your answer. Benefits of our Maintenance Services include:

  • Minimizing system downtime by doing swap replacement
  • Efficient use of system resource by analyzing the traffic
  • Scheduled preventive maintenance
  • On-call certified technicians and engineers to handle your service requests and faults.

Maintenance service packages: 


greenbook bluebook
Remedial Package
Comprehensive Package

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Sales Inquiry

Call :
+603 7494 9838 / 9888

Email :
suriasales@e-suria.com.my