Operations & Maintenance Training
Join engineers from local and foreign companies that have already benefited from our training programs. Obtain the fundamental skills of basic and advanced programming and maintenance from our experienced and certified trainers. Classes are conducted in traditional classroom environment.
| Product |
Courses |
Target Group |
Duration |
|
MD110
|
Basic Operations & Maintenance |
Engineers & Technicians
|
3 days |
| Advanced Operations & Maintenance |
3 days |
| Basic ACD |
1 day |
|
MX-ONE TSW (BC13)
|
Group Switch |
1 day |
| IP Networking & IP Phone |
1 day |
| Networking QSIG |
1 day |
| Integrated Mobility |
1 day |
| Routing Server |
1 day |
| Product |
Courses |
Target Group |
Duration |
| APPLICATION |
Solidus eCare Administration |
System Administrators, System Managers, Call Centre Supervisors |
3 days |
| Solidus eCare Administration & Installation |
5 days |
| Application Link |
System Administrator, System Manager |
1 day |
| Dynamic Network Administrator (DNA) |
System Administrator, System Managers |
5 days |
| DNA – Performance Manager (PMG) |
System Administrator |
1 day |
| DNA – Extension Manager (EMG) |
1 day |
| DNA – Directory Manager (DMG) |
1 day |
| DNA – Operator Work Station (OWS) |
1 day |
End-user Training
Master the full features and functionality of your telephone. Optimize the technology you invested. Introduction and refresher courses are conducted by our friendly customer service staff to individual or in group session. For your convenience, we can do it at your premise, at time you chose.
Courses available:
- Basic and refresher courses about Digital and Analogue phones features, handling skills and boss-secretary functions
- Basic DNA/operator skills
| Product |
Courses |
Target Group |
Duration |
| DIGITAL & ANALOGUE PHONES |
End-User Training |
End users |
Half day |
| DNA |
DNA Operator Work Station (OWS) |
Supervisor / Operator |
Half day |
|
